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Repair first · replace when it is warranted

Lock Repairs & Replacement Adelaide.

Sticking deadlocks, keys that will not turn, handles that have gone loose, doors that need a shoulder. Most of these are repairable, and a surprising number are not a lock fault at all.

What we repair
DeadlocksSeized, stiff or misaligned
CylindersWorn, damaged or drilled
Sliding & screen doorsPatio locks and screen hardware
CommercialClosers, exit and shopfront hardware
24/7 emergency locksmithCall for urgent lockout and access assistance
Mobile locksmith AdelaideOn-site service across metropolitan Adelaide
Residential & commercialHomes, businesses and managed properties
Locks + electronic securityAccess control, CCTV, alarms and digital locks
Read the symptom

What the fault is usually telling you.

Lock problems announce themselves fairly clearly if you know what to listen for. This is what each symptom generally points to.

Key turns hard everywhereUsually a dry or contaminated cylinder, or a worn key that has lost its profile. Often solved by servicing the cylinder and cutting a fresh key from the original code rather than copying the worn one.
Only hard when the door is shutAlmost always alignment. The door has dropped or the frame has moved, so the bolt is binding on the strike. The lock is fine: the geometry is not.
Handle droops or feels looseWorn spindle, spring or internal furniture. Frequently repairable without touching the locking mechanism at all.
Key goes in but will not turnWrong key, a damaged pin stack, or something jammed in the keyway. Forcing it at this point is how keys snap.
Lock works off the door but not on itDefinitive sign of a fit problem: mortice depth, packing or strike position, not the mechanism.
Grinding or gritty feelDebris or corrosion inside. Common on coastal-facing doors and anything exposed to weather. Service now is cheaper than replacement later.
Please do not use oil

Household oil and general-purpose lubricant sprays attract dust and grit, which turns a slightly stiff lock into a gummed-up one within months. It is one of the most common reasons a repairable cylinder ends up needing replacement. If a lock is stiff, leave it and call.

Repair or replace

When it is worth fixing.

Repair is usually the better value where the lock is of reasonable quality and the fault is mechanical wear, contamination or alignment. Servicing a good cylinder and correcting a strike costs a fraction of new hardware, and a well-made lock that is looked after will outlast several cheap replacements.

Replacement makes sense when

  • The lock has been forced, drilled or otherwise damaged in an attempted entry.
  • Parts are no longer manufactured, which is common with older or discontinued ranges.
  • The hardware is builder-grade and was never rated for the traffic it is now taking.
  • The door's role has changed: a back door that is now the main entry, or a domestic door on a commercial site.
  • The security level is simply inadequate for what is behind the door.

On any repair visit you will be told which of these applies before work starts, along with what each option costs, so the decision is yours rather than presented as a fait accompli.

Service & clean

Strip, clean and correctly lubricate the cylinder so it runs properly again.

Realign

Adjust strike, packing and hinges so the bolt lands where it should.

Part replacement

Swap just the cylinder, spindle or furniture instead of the whole lockset.

Upgrade

Where replacement is warranted, fit hardware suited to the door's actual duty.

Diagnosis first

Finding the real fault.

A dropped door and a failing lock feel identical from the hallway. The repair starts with establishing which one you actually have, because the fix is not the same.

New lock and handle hardware on a door — illustration for Adelaide locksmith services
New door hardware · AI illustration
Close-up of weathered door lock hardware — illustration for Adelaide locksmith services
Weathered door hardware · AI illustration
Repair FAQs

Before you replace a lock.

A photo of the lock and door edge sent through often lets us tell you over the phone whether it is repairable.

Describe the fault
My key snapped in the lock. Is the lock ruined?

Usually not. Broken key extraction is routine and the lock is normally left fully serviceable with a new key cut. Avoid pliers, glue or pushing the fragment further in: those attempts are what turn a simple extraction into a cylinder replacement.

The door only locks if I lift it. Why?

The door has dropped, usually through hinge wear or the frame moving with seasonal changes. Lifting temporarily restores alignment so the bolt clears the strike. Left alone it gets worse and starts wearing the lock. Correcting the hinges and strike is the fix.

Can you match a new lock to my existing key?

In many cases yes, by pinning the new lock to your existing key so you do not end up carrying another one. It depends on the keyway being compatible. Mention it when booking so the right hardware comes on the van.

Do you repair sliding door and window locks?

Yes. Patio door locks, sliding window latches and security screen hardware are all common jobs. Some use proprietary parts that need ordering, so knowing the brand or having a photo helps get it right first visit.

Someone tried to break in. What needs doing?

An attempted entry usually damages more than is visible: the bolt, strike, frame and fixings all take load even when the door held. It should be assessed as a whole rather than just swapping the lock, and it is worth reviewing whether that door needs a higher grade of hardware given it was chosen as the target.

Is it cheaper to just buy a lock and fit it myself?

Sometimes on parts, rarely on outcome. The usual result is a lock that turns but sits proud of its mortice, with a strike that never quite lines up, which wears quickly and offers much less resistance than the product is rated for. If the existing lock is repairable, that is normally the cheaper path anyway.

Emergency or planned work

Tell us what you need secured.

Call for urgent locksmith assistance or send the details of a residential, commercial, automotive or electronic security enquiry.

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